Thoughtfully shaped. Effortlessly yours. Free shipping across the U.S.
IKONYSTIC / CUSTOMER CARE

Terms and Conditions

The store

These terms govern use of ikonystic.shop and purchases from Ikonystic, 25 Allée Des Peupliers, 02100 Saint-Quentin, France. Contact [email protected] for assistance.

Products and prices

Prices are displayed in USD. Product pages describe the selected model, color, materials, dimensions and included accessories. Screen settings can affect how colors appear. Check the selected product and options before submitting a purchase. The checkout summary displays the applicable subtotal, shipping, tax and total.

Payment authorization

When you submit a purchase using a payment method, you authorize the amount shown at checkout to be charged through the applicable payment service. You must be authorized to use that payment method and provide accurate billing information. A payment attempt is not evidence that a payment has completed.

Order submission and acceptance

Submitting a purchase is a request to buy the selected goods. Order acceptance and payment confirmation must be based on confirmation from Ikonystic and the applicable payment service. An acknowledgment of receipt alone does not establish that payment has completed. Contact us about any uncertainty concerning your purchase.

Fulfillment and delivery

Provide accurate contact and delivery details. We offer free standard shipping within the 50 United States and Washington, D.C.; excluded addresses and timing are detailed in the Shipping Policy. Handling is 1–2 business days and transit is an estimated 3–4 business days after dispatch. Delivery estimates are not guarantees.

Returns and refunds

Eligible returns may be requested within 30 days of delivery. Ordinary returns must be unused, in original condition and original packaging. Separate provisions apply to damaged, defective or incorrect goods. Return shipping responsibilities, authorization and refunds are described in the Return & Refund Policy. No restocking fee applies.

Use of the website

Do not misuse the store, interfere with its operation or use it unlawfully. Site text, brand assets and product images may not be reused without permission except where permitted by law.

Your rights and contact

Nothing in these terms removes rights or remedies that cannot be excluded under applicable law. For product, order, cancellation, delivery or refund questions, contact [email protected] so we can review your request.